Service Descriptors are not intended to be definitive or exhaustive, and should be interpreted as a general guide as to the types of services under each Service Category or Subcategory.
Financial Service Areas - Commenced 2021 #
Phase 1 – Service Categories #
Service Subcategories
Budgets
Examples may include:
- Budget development
- Budget allocation
- Budget forecasting
- Capital budgeting
- Budget analysis, measurement and review
- Budget remediation
- Budget performance reporting
Accounting Advisory
- Preparation and evaluation of financial statements and other financial information
- Accounting policies and procedures
- Chart of accounts analysis
- Best practice application
- Compliance
Service Subcategories
Technical Financial
Examples may include:
- Capital structuring and markets
- Credit and risk assessments
- Quantitative and financial modelling
- Structured financing
- Investment proposals
- Institutional structure management
- Merger and acquisition arrangements
- Accounting policy
- Project finance
- Treasury policy and advisory
- Funding structures and leasing
- Asset advisory and sales
Financial and Economic analysis
- Benchmarking, economic, econometric, mathematical and financial modelling and analysis
- Competition and market analysis
- Economic advice
- Regulatory and policy analysis
- Data analytics
- Business cases and cost benefit analysis
- Supply and demand management and forecasting
Financial assessments
- Financial ratio analysis
- Financial risk assessment and management
- Analysis of corporate structures
- Financial due diligence
- Financial viability assessments
- Financial processes and capability
Valuation Services
- Business valuations
- Valuation of assets and liabilities
- Measurement of assets and liabilities
Service Subcategories
Financial and performance audits
Examples may include:
- Audit of financial statements in accordance with professional auditing and assurance standards
- Audit planning
- Performance audits and assurance
Forensic accountancy audits and investigations
- Processes and procedures which facilitate forensic advisory or accounting investigation
- Expert witness services
Service Subcategories
Actuarial Services
Examples may include:
- Benchmarking and analytics
- Modelling services
- Maturity assessments
- Pricing services
- Financial risk management
- Asset and liability reviews
Corporate Service Areas - Commenced 2022 #
Phase 2 – Service Categories #
Service Subcategories
Business strategy and improvement
Examples may include:
- Processes, systems and mapping
- Design, reengineering, risk and controls
- Strategic analysis and plans
- Organisational design, objectives, resourcing and delivery strategies
- Benchmarking and intelligence
- Capability and service delivery reform
Change Management
- Strategies and best practices
- Impact assessments and change resistance
- Communication strategies and stakeholder engagement
- Workforce culture and change
Business performance reviews
- Performance measures and strategies
- Measurement and reporting of efficiency and effectiveness
- Quantitative and qualitative analysis
Business continuity
- Identifying critical business operations
- Emergency management
- Disaster recovery strategies and plans
- Disaster recovery testing
- Evaluation and performance monitoring
Service Subcategories
Capability and performance
Examples may include:
- Framework design, development and analysis
- Human resource strategy
- Workforce planning
- Performance analysis and systems
- Diversity programs and strategies
Workforce management
- Employment legislation and relations
- Job classification reviews, remuneration and succession planning
- Structure analysis
- Health and safety policy and reporting
- Human Resource policy advice, development and review
- Analysis of administrative policies and processes
Service Subcategories
Governance structures and performance
Examples may include:
- Board, committee and CEO performance evaluations
- Procedure and process reviews
- Strategic directions and objectives analysis
- Corporate governance best practice standards
- Policy and procedure compliance reviews
- Skills mix analysis
Service Subcategories
Audit and assurance
Examples may include:
- Prepare and review of audit policies and plans
- Undertake internal audits in accordance with professional auditing standards
- Assurance reviews
Commercial Service Areas - Commenced 2022 #
Phase 3 – Service Categories #
Service Subcategories
Policy development and analysis
Examples may include:
- Design, modelling and formulation
- Stakeholder engagement
- Review and analysis
- Define policy problem
- Identify policy instruments
- Implementation requirements
- Monitoring and reporting
- Design and review of guides, frameworks and procedures
Legislation (non-legal)
- Design, modelling and development
- Review and analysis
- Stakeholder engagement
- Allocation of functions and responsibilities
- Regulatory compliance frameworks
- Regulatory impact statements and analysis
- Machinery of government changes
Privacy advice and assurance (non-legal)
- Privacy Act 1988 compliance strategies
- Privacy impact assessments
- Compliance assessments
- Public assurance statement advice
- Data security assurance
- Privacy and data protection health checks
Service Subcategories
Program/Project development and design
Examples may include:
- Contestability reviews
- Business cases (including scoping studies)
- Define scope and objectives
- Cost modelling and analysis
- Resource analysis and strategies
- Design and mapping
- Evaluation strategies and methodologies
- Stakeholder engagement
- Current and future state analysis
- Business process mapping/analysis
- Governance
Program/Project management
- Performance and quality management
- Benefits management and monitoring
- Stakeholder engagement
- Implementation, reviews and assurance
- Management frameworks and guidelines
Program/Project evaluation
- Review and analysis
- Stakeholder engagement
- Monitoring frameworks and strategies
- Benefits realisation
- Compliance and assurance
- Lessons learned
Service Subcategories
Strategic procurement advice
Examples may include:
- Analysis of markets and supply chains
- Procurement strategies, methodologies, planning and management
- Stakeholder engagement
- Cost modelling and analysis
- Contract payment mechanisms and performance frameworks
- Procurement evaluation frameworks and reports
- Contract documentation (non-legal) service levels and key performance indicators
- Negotiation planning and offer definition planning
- Advice on debriefing and complaints management
- Procurement process review
Probity Advisory Services (non-legal)
- Conflict of interest and risk management strategies
- Probity briefings and documentation
- Review and advice on procurement documentation
- Evaluation and negotiation advice
- Policy compliance and assurance
- Review and analysis to minimise and manage probity risks
- Assessment of probity related matters
Probity Auditing Services (non-legal)
- Audit of compliance with procurement policies and processes
- Assessment of probity issue management
Service Subcategories
Strategic Risk Management
Examples may include:
- Risk program design and systems
- Risk identification and management strategies
- Independent review and assurance
- Risk monitoring and reporting
- Strategies for continuous improvement
Service Subcategories
Research and data collection
Examples may include:
- Research strategies, research and reviews
- Data collection and management strategies
- Data synthesis, analysis and review
- User experience research
- Focus group testing and modelling
- Survey strategies, design, analysis and review
- Stakeholder engagement
- Compliance with relevant standards and guidelines
- Quality assurance and peer review strategies
*excludes research for campaign advertising
